I am pleased to be providing my third report as Chairman of LHI. Overall the 2017/18 financial year has seen both beginnings and endings, and we are reminded of God’s encouragement that ‘to everything there is a season, and a time for every purpose under the heaven’ (Ecclesiastes 3:1). This report will cover some of the ‘seasons’ that have ended for LHI and others that are beginning, and we are grateful the hand of God can be detected in them all.

I am delighted to present my first report as the newly appointed CEO of LHI Retirement Services in what is quite possibly one of the most exciting and at the same time challenging times to be in aged care in the last 40 years. Having worked almost 35 years of my career in senior roles in aged care across South Australia, New South Wales and Queensland, I honestly believe now is the best time to be involved in the sector which is undergoing significant and much needed change. Six months on in my role as CEO I am convinced that LHI is well placed to not only survive but to thrive in the emerging consumer directed environment that is expected to become mainstream within five years.

LHI and Care Konnect are working together to improve the communication and interaction between residents and families through the use of smart technology.

LHI will be holding an open day at the Hope Valley Retirement Village on Wednesday November 14th at 2:00pm

LHI Hope Valley retirement village annual Fete Saturday 27th October 2018, 9am-2pm

Trishaw Pilots To Peddle Positivity Community support brings a Trishaw cycling service to LHI Retirement Services.

Sunday Mail Independent Lifestyle Article - LHI Trishaw Service

The cycle program, supported by international non-profit organisation Cycling Without Age, involves LHI Residents being taken on rides in custom made trishaws. This fun experience, enabling Residents to "feel the wind in their hair" and to remain connected to their community, is supported by trained Trishaw Pilots. To become a Volunteer Trishaw Pilot, contact Kortin Norris - Volunteers Manager - on 8336 0109.

Resident 105 years young!

During a routine task of decommissioning equipment previously used in conjunction with the spa room at the LHI Glynde residential aged care facility, maintenance staff spilt a small quantity of chemical that reacted with water resulting in the release of bromine gas.

LHI is pleased to have welcomed Graham Reed to the role of Chief Executive Officer of LHI Retirement Services. Graham has a long history of involvement in aged care having worked in senior executive roles at ACH Group in South Australia, Churches of Christ Care in Queensland and most recently Living Care in New South Wales.

Tim Gray is a man of integrity, honour, and compassion and he has used these attributes together with his visionary leadership for the benefit of others. We wish him and his wife Linda a long and healthy retirement.

I am pleased to be providing my second report as Chairman of LHI. It has been another busy year, with sufficient opportunities and challenges to keep us all engaged. However in amongst all the busy-ness we remain assured that God has asked us to “Be still, and know that I am God” (Psalm 46:10), and that sometimes we need to slow down to hear the quiet whispers of God’s voice.

This is my twenty-fourth, and final, annual report, as CEO of LHI. Part of the process of stepping-down from my CEO role, has been to sort through the many files and memories that I accumulated over the past twenty-three years. Those years really have ‘passed so quickly’, and so much has happened, that it is difficult to believe that we have now reached the point of saying farewell. And I do mean ‘fare-well’.

As I write this report the days are just beginning to become warmer and longer. The Olympic Games have just finished in Rio de Janeiro, and Federal Parliament has just resumed, following three months of campaigning and an indecisive outcome. This does not ‘bode well’ for the economic future of Australia in general, and for the future of aged care in particular. However, in this, my twenty-third annual report, I am again able to record how, during the past twelve months; we have continued to adjust to the many changes that have already been imposed on us by government, and also on the many positive achievements that have benefited us here at LHI.

I am pleased to be providing my first report as Chairman of LHI. It has been a full and interesting year, and one for which we can again be thankful for God’s many blessings. Richard Bartholomaeus retired as the Chairman at the end of last financial year. Richard had been Chairman for 37 years, and had given much of himself in his volunteer role on the Board. After such a long time in the role, Richard left several important legacies including the organisation’s strong focus on thoughtfulness for the people that are in the care of LHI, and ensuring there is a solid financial basis on which to continue to provide that care. His leadership has been an indelible mark on the organisation.

As I write this report our world again appears to be in turmoil. Uncertainty reigns, stock markets around the world are in decline, hundreds of thousands of refugees are moving across Europe seeking a better and safer environment in which to live, and we now have our fourth Prime Minister in just over two years. In comparison the events that have occurred at LHI over the past 12 months may appear unrelated to world and national events, and somewhat insignificant, but these are the events that have had a greater impact on our day to day lives at LHI, and upon which we should reflect and again count our many blessings.

Once again it is a pleasure to report on a successful year’s operation for LHI Retirement Services (LHI). We thank God for the wonderful way in which we are very richly blessed. In particular, many people continue to serve in a variety of ways – all for the benefit of helping to create a happy and contented life for those within our communities.

The year under review concluded with the announcement in Sydney that LHI Retirement Services had been awarded one of only two National Awards for Better Practice in South Australia. The LHI project was developed by our Food Production Team, under the leadership of John Boland, General Manager Hospitality, together with Food Production Manager, Andy Greer, who had decided that the traditional practice of providing ‘vitamised’ meals to Residents with eating disorders, living in the Residential Care Facilities, was no longer acceptable and required a more sophisticated and practical production system that would make a real difference to the appearance of the meal, as well as the dignity of the Residents. For me, this, the fifth Better Practice Award presented to LHI, sums-up the real success of our organisation. We are here to make a real difference to the lives of those entrusted to our care. We will continue, wherever possible, to demonstrate and develop better practices that will benefit not only LHI residents, but also those who live in other facilities throughout Australia.

The past year has again had its challenges, but I am happy to report that we have completed another very successful year and we thank God for the very rich blessings He again provides to our organisation, through governance, staff, volunteers, and through prayers. We are indebted to all those who have helped us to achieve our goals.

LHI Retirement Services has been awarded one of only two National Awards for Better Practice in South Australia. The 2014 award recognises the Food Production Team's 'Redesigning Texture - modified Foods' research and development programme

On Friday 15th August at the Master Builders Association SA 2014 Building Excellence Awards, Bowillia Court won the award for Medium Density development (over 5 dwellings).

LHI Retirement Services is building a new complex of state-of-the-art Independent Living Units (ILU) at Glynde, Adelaide

The increasing need to provide excellence in ILU housing and services has always been our objective at LHI. LHI’s current development at Glynde is the construction of 37 new, contemporary, Independent Living Units (ILU’s). Designed by Matthews Architects of Adelaide the new units are ‘state of the art’ homes and incorporate many advanced environmental and technological innovations that are arguably unique in retirement design. The project will see a new standard of housing for retirees that will exceed the expectations of clients today and into the future.

LHI Retirement Services has won two of five national aged care honours awarded in South Australia. The Better Practice Awards are annual awards presented by the Aged Care Standards and Accreditation Agency for projects that assist and encourage improvement to services for residents. The awards to LHI recognised the group’s palliative care program and its lifestyle program for residents with dementia.