What's Happening at LHI?
Message from the CEO #5 regarding LHI and FLH merger
Message from the CEO #5 regarding LHI and FLH merger
Message from the CEO #4 regarding LHI and FLH merger
Message from the CEO #4 regarding LHI and FLH merger
World Hand Hygiene day 2022 - 5th May
Protect yourself, family and those you love.
World hand hygiene day was developed to raise awareness of the importance of safe hand hygiene practice in improving health care outcomes.
This year’s campaign slogan is
“Unite for Safety: clean your hands”
Message from the CEO #3 regarding LHI and FLH merger
Message from the CEO #3 regarding LHI and FLH merger
Flu Vaccine Information guide
LHI Retirement Services’ focus is protecting the health and wellbeing of our
residents and clients, together with employees, volunteers and families. To help you
prepare for the 2022 Influenza (flu) season and protect your loved ones, please refer
to the following information guide.
Message from the CEO #2 regarding LHI and FLH merger
Message from the CEO #2 regarding LHI and FLH merger
Message from the CEO regarding LHI and FLH merger
Message from the CEO regarding LHI and FLH merger
Media Release 15/02/2022 - LHI and FLH Merger
Media release from LHI and FLH board chair people regarding the merger of the 2 organisations.
Covid-19 Vaccination booster shots
Letter to residents and families of Residential Aged Care Facilities from the Chief Medical Officer of SA
World Antimicrobial Awareness Week
World Antimicrobial Awareness Week 18th-24th November

Media Release for RCH residents and families 12/11/2021
Media Release from CEO Graham Reed 12/11/2021
2021 International Infection Prevention Week 17th-23rd October
2021 International Infection Prevention Week 17th-23rd October

COVID-19 Australian Government Update - New Reporting Requirements for Aged Care Providers
COVID-19 Australian Government Update - New Reporting Requirements for Aged Care Providers
LHI Model of Care Video
Please see the video describing the exciting changes to the Model Of Care that are being implemented within LHI.

World Hand Hygiene Day, May 5th
It is important to stop the spread of germs so antibiotic resistance is lessened and important medications can do their job and by washing your hands you reduce the risk of spreading germs to yourself ,others and your loved ones.
Please read the provided information for more details about "World Hand Hygiene Day" May 5th 2021
New Fact sheet released by the Australian Government and Department of Health relating to Covid-19 and aged care residents and families.
Fact sheet released by the Australian Government and Department of Health relating to Covid-19 and aged care residents and families.
Antimicrobial Awareness Week
Everyone loves Antibiotics – but are they the miracle drug? Please read the linked document for more details.
LHI Cook Fresh and Covid-19 Media Release
A message from the CEO regarding the new LHI cook fresh changes currently being implemented and COVID-19 update.
LHI Cook Fresh changes
An update from the CEO regarding the new LHI cook fresh changes currently being implemented.
Submission to the Royal Commission into Aged Care Quality and Safety
Submission to the Royal Commission into Aged Care Quality and Safety
Changes to LHI`s Deposit Account service for RCH Residents
Memo advising changes to LHI`s Deposit Account service for RCH Residents.
Changes for visitors to LHI residential care homes
LHI’s Pandemic Response Team have agreed to safely ease the restrictions on visitors to Residential care homes without compromising the health and safety of residents and staff and this will
be effective from Wednesday 29th April.
All visitors must complete and sign a declaration and have their temperature taken before they can proceed to the area where their relative resides.
Please see attached guidelines for further information.
Covid-19 media release 24/03/2020
As the situation with the spread of the COVID-19 virus continues to escalate, we have made the difficult decision to lock down our Glynde and Hope Valley residential care homes.
Hope Valley RCH Covid-19 Media release
Specific details relating to the Hope valley RCH site and the earlier media release.
Glynde RCH Covid-19 Media release
Specific details relating to the Glynde RCH site and the earlier media release.
Covid-19 media release 19/03/2020
Yesterday (18th March) the Prime Minister announced new restrictions that will apply to visitors to residential care homes across Australia
Covid-19 media release
The purpose of this advice is to confirm the preparation and precautions that we are implementing within LHI to ensure services operated by LHI are well placed to manage through this period of elevated risk of an outbreak of the COVID–19 virus.
Glynde Community Centre wins Master Builders Award
The newly completed Glynde Community Centre has been announced as the winner of the SA Master Builders Award for 2019.

Chairman’s Annual Report 2018
I am pleased to be providing my third report as Chairman of LHI. Overall the 2017/18 financial year has seen both beginnings and endings, and we are reminded of God’s encouragement that ‘to everything there is a season, and a time for every purpose under the heaven’ (Ecclesiastes 3:1). This report will cover some of the ‘seasons’ that have ended for LHI and others that are beginning, and we are grateful the hand of God can be detected in them all.
CEO’s Annual Report 2018
I am delighted to present my first report as the newly appointed CEO of LHI Retirement Services in what is quite possibly one of the most exciting and at the same time challenging times to be in aged care in the last 40 years. Having worked almost 35 years of my career in senior roles in aged care across South Australia, New South Wales and Queensland, I honestly believe now is the best time to be involved in the sector which is undergoing significant and much needed change. Six months on in my role as CEO I am convinced that LHI is well placed to not only survive but to thrive in the emerging consumer directed environment that is expected to become mainstream within five years.
LHI embracing technology and working with Care Konnect
LHI and Care Konnect are working together to improve the communication and interaction between residents and families through the use of smart technology.
Hope Valley Open Day
LHI will be holding an open day at the Hope Valley Retirement Village on Wednesday November 14th at 2:00pm
LHI Hope Valley Retirement Village Fete
LHI Hope Valley retirement village annual Fete
Saturday 27th October 2018, 9am-2pm
Trishaw Pilots To Peddle Positivity
Trishaw Pilots To Peddle Positivity
Community support brings a Trishaw cycling service to LHI Retirement Services.

Media Release: The Sunday Mail Independent Lifestyle Issue 7
Sunday Mail Independent Lifestyle Article - LHI Trishaw Service
LHI Retirement Services introduces South Australia's first Cycling Without Age Trishaw Program.
The cycle program, supported by international non-profit organisation Cycling Without Age, involves LHI Residents being taken on rides in custom made trishaws. This fun experience, enabling Residents to "feel the wind in their hair" and to remain connected to their community, is supported by trained Trishaw Pilots. To become a Volunteer Trishaw Pilot, contact Kortin Norris - Volunteers Manager - on 8336 0109.


Media Release
During a routine task of decommissioning equipment previously used in conjunction with the spa room at the LHI Glynde residential aged care facility, maintenance staff spilt a small quantity of chemical that reacted with water resulting in the release of bromine gas.

Welcome Graham Reed CEO
LHI is pleased to have welcomed Graham Reed to the role of Chief Executive Officer of LHI Retirement Services.
Graham has a long history of involvement in aged care having worked in senior executive roles at ACH Group in South Australia, Churches of Christ Care in Queensland and most recently Living Care in New South Wales.
Farewell to Tim Gray, CEO
Tim Gray is a man of integrity, honour, and compassion and he has used these attributes together with his visionary leadership for the benefit of others. We wish him and his wife Linda a long and healthy retirement.

Chairman's Annual Report 2017
I am pleased to be providing my second report as Chairman of LHI. It has been another busy year, with sufficient opportunities and challenges to keep us all engaged. However in amongst all the busy-ness we remain assured that God has asked us to “Be still, and know that I am God” (Psalm 46:10), and that sometimes we need to slow down to hear the quiet whispers of God’s voice.
CEO's Annual Report 2017
This is my twenty-fourth, and final, annual report, as CEO of LHI. Part of the process of stepping-down from my CEO role, has been to sort through the many files and memories that I accumulated over the past twenty-three years. Those years really have ‘passed so quickly’, and so much has happened, that it is difficult to believe that we have now reached the point of saying farewell. And I do mean ‘fare-well’.
Chief Executive Officer's Annual Report 2016
As I write this report the days are just beginning to become warmer and longer. The Olympic Games have just finished in Rio de Janeiro, and Federal Parliament has just resumed, following three months of campaigning and an indecisive outcome. This does not ‘bode well’ for the economic future of Australia in general, and for the future of aged care in particular.
However, in this, my twenty-third annual report, I am again able to record how, during the past twelve months; we have continued to adjust to the many changes that have already been imposed on us by government, and also on the many positive achievements that have benefited us here at LHI.
Chairperson's Annual Report 2016
I am pleased to be providing my first report as Chairman of LHI. It has been a full and interesting year, and one for which we can again be thankful for God’s many blessings.
Richard Bartholomaeus retired as the Chairman at the end of last financial year. Richard had been Chairman for 37 years, and had given much of himself in his volunteer role on the Board. After such a long time in the role, Richard left several important legacies including the organisation’s strong focus on thoughtfulness for the people that are in the care of LHI, and ensuring there is a solid financial basis on which to continue to provide that care. His leadership has been an indelible mark on the organisation.
Chief Executive Officer's Annual Report 2015
As I write this report our world again appears to be in turmoil. Uncertainty reigns, stock markets around the world are in decline, hundreds of thousands of refugees are moving across Europe seeking a better and safer environment in which to live, and we now have our fourth Prime Minister in just over two years.
In comparison the events that have occurred at LHI over the past 12 months may appear unrelated to world and national events, and somewhat insignificant, but these are the events that have had a greater impact on our day to day lives at LHI, and upon which we should reflect and again count our many blessings.
Chairperson's Annual Report 2015
Once again it is a pleasure to report on a successful year’s operation for LHI Retirement Services (LHI). We thank God for the wonderful way in which we are very richly blessed. In particular, many people continue to serve in a variety of ways – all for the benefit of helping to create a happy and contented life for those within our communities.
Chief Executive Officer's Annual Report 2014
The year under review concluded with the announcement in Sydney that LHI Retirement Services had been awarded one of only two National Awards for Better Practice in South Australia. The LHI project was developed by our Food Production Team, under the leadership of John Boland, General Manager Hospitality, together with Food Production Manager, Andy Greer, who had decided that the traditional practice of providing ‘vitamised’ meals to Residents with eating disorders, living in the Residential Care Facilities, was no longer acceptable and required a more sophisticated and practical production system that would make a real difference to the appearance of the meal, as well as the dignity of the Residents.
For me, this, the fifth Better Practice Award presented to LHI, sums-up the real success of our organisation. We are here to make a real difference to the lives of those entrusted to our care. We will continue, wherever possible, to demonstrate and develop better practices that will benefit not only LHI residents, but also those who live in other facilities throughout Australia.
Chairperson's Annual Report 2014
The past year has again had its challenges, but I am happy to report that we have completed another very successful year and we thank God for the very rich blessings He again provides to our organisation, through governance, staff, volunteers, and through prayers. We are indebted to all those who have helped us to achieve our goals.
ACS&AA 2014 Better Practice Award
LHI Retirement Services has been awarded one of only two National Awards for Better Practice in South Australia. The 2014 award recognises the Food Production Team's 'Redesigning Texture - modified Foods' research and development programme

Master Builders Association SA 2014 Building Excellence Award
On Friday 15th August at the Master Builders Association SA 2014 Building Excellence Awards, Bowillia Court won the award for Medium Density development (over 5 dwellings).
'Unique' retirement living expansion at Glynde
LHI Retirement Services is building a new complex of state-of-the-art Independent Living Units (ILU) at Glynde, Adelaide
Glynde: Bowillia Court development
The increasing need to provide excellence in ILU housing and services has always been our objective at LHI. LHI’s current development at Glynde is the construction of 37 new, contemporary, Independent Living Units (ILU’s). Designed by Matthews Architects of Adelaide the new units are ‘state of the art’ homes and incorporate many advanced environmental and technological innovations that are arguably unique in retirement design. The project will see a new standard of housing for retirees that will exceed the expectations of clients today and into the future.

ACS&AA 2012 Better Practice Awards
LHI Retirement Services has won two of five national aged care honours awarded in South Australia. The Better Practice Awards are annual awards presented by the Aged Care Standards and Accreditation Agency for projects that assist and encourage improvement to services for residents. The awards to LHI recognised the group’s palliative care program and its lifestyle program for residents with dementia.